x bagi Welcome to (xbagi.bet). We believe that protecting your personal information is a fundamental right. This Privacy Policy explains x bagi What types of information are collected when you use the platform, why they are collected, how they are used, and how you can control them.
This policy has been written in plain, straightforward language with Bangladeshi users in mind. By continuing to use the platform, you agree to this privacy policy.
In Summary: Your data is used solely to ensure your service. We never sell your data and do not share it with third parties without your consent.
x bagi Various types of information are collected when you register and use the platform. Below is a detailed breakdown of what is collected and why.
Information You Provide Directly
- Identity information: Full name, date of birth, nationality
- Contact Information: Mobile number, email address, current address
- Verification data: National ID or passport number, photo
- Financial information: Mobile banking numbers (bKash, Nagad, Rocket), transaction history
- Account information: Username, password (stored in encrypted form)
Automatically Collected Information
- Device information: Device type, operating system, browser type
- Usage data: Login time, session duration, page visits
- Location Data: IP address (general country/city level only)
- Cookies & Tracking: Session cookies, preference cookies
| Data type |
Reason for collection |
Mandatory |
| Name and date of birth |
Identity verification and age validation |
Yes |
| Mobile Number |
OTP verification and communication |
Yes |
| Email Address |
Sending important notifications |
Yes |
| NID / Passport |
KYC verification |
For withdrawals |
| Mobile banking number |
Deposit and withdrawal processing |
For transactions |
| IP Address |
Security and fraud prevention |
Automatic |
x bagi Your data is used only for specific, legitimate purposes. We never use more information than is necessary.
For service delivery
- To create and manage your account
- To process deposits and withdrawals
- To ensure betting and gaming services
- To award bonuses and rewards
- To provide customer support
For security and compliance
- To prevent fraud and money laundering
- To detect multiple accounts
- To meet international licensing requirements
- To verify age
For a premium experience
- To customize the platform according to your preferences
- To show you relevant offers and bonuses
- To improve platform performance
- To resolve technical issues
Important: x bagi Your data is never sold to third parties for advertising purposes. Marketing communications are sent only with your consent.
The security of your information is our highest priority. x bagi Your privacy policy is protected using internationally recognized security technology.
Security technology
- TLS 1.3 / SSL 256-bit encryption: For all data transmissions
- AES-256 Encryption: For sensitive information stored in the database
- Two-Factor Authentication (2FA): For Account Access
- Firewall and DDoS protection: Server Security
- Regular security audits: Audited by third-party experts
Data Retention Period
How long your data is retained depends on the type of information and applicable legal requirements:
- Account information: For the duration of active account + 5 years
- Transaction Details: Up to 7 years for legal compliance
- KYC Documents: 5 years after account closure
- Log files: Automatically deleted after 90 days
Security Notice: In the event of a data breach, affected users will be notified by email or SMS within 72 hours.
x bagi Data is shared with third parties only under strictly controlled circumstances. We never sell your data for commercial purposes.
Legitimate Grounds for Sharing Data
- Payment Processors: To process transactions through mobile banking services such as bKash, Nagad, and Rocket (only the minimum necessary information)
- KYC verification provider: Licensed identity verification service provider
- Legal Authority: Mandatory under court order or government investigation
- Technology Service Provider: Cloud hosting and security services (with contractual privacy protections)
What Is Never Shared
- Data shared with advertisers or marketing companies
- Personal data on social media platforms
- Any data shared with competitor companies
- Your data will not be shared with any third party without your consent
All third-party service providers we work with are contractually required to adhere to our privacy standards. Failure to comply will result in termination of the agreement.
x bagi The website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.
Cookie type
- Essential Cookies: Login sessions, security tokens — the site cannot function without these
- Preference Cookies: Saving language preferences, theme, and user settings
- Analytics cookies: To understand which pages are most visited (anonymously)
- Performance Cookies: Monitoring page load times and technical performance
Cookie Controls
You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features. For managing cookies on the mobile app, use your device settings.
x bagi All your data rights are respected. You may exercise any of the following rights at any time:
- Right to Access: You can request to know what information we hold about you
- Right to rectification: You may update any inaccurate or outdated information
- Right to Erasure: You may request deletion of your data where no legal obligation requires it to be retained
- Right to Restrict Processing: You can opt out of your data being used for specific purposes
- Data Portability: You can request a copy of your data in a specific format
- Right to Lodge a Complaint: You may file a complaint directly with us or with the relevant regulatory authority in the event of a privacy breach
To exercise these rights support@xbagi.betto send us an email. We are required to respond within 30 days of receiving your request.
Please Note: Certain data (such as KYC and transaction records) cannot be deleted before a legally required retention period has passed. In such cases, we will inform you in detail.
x bagi Strictly prohibits participation by anyone under 18. Our Privacy Policy pays special attention to protecting minors.
- Age is verified at the time of registration
- If a minor is found to have created an account, it will be closed immediately upon discovery
- No minor's information is ever knowingly collected
- If any minor's information is collected inadvertently, it will be deleted immediately
If as a parent you believe your child x bagi are using, please contact us.
x bagi reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in advance.
- For major changes, you will be notified by email or SMS at least 7 days in advance Notice will be provided
- The "Last Updated" date at the top of the page will reflect the change
- Minor changes (spelling, formatting) will take effect without separate notice
- Continued use of the platform after any changes will be considered acceptance of the updated policy
If you do not agree to the updated policy, you may request to close your account at any time and any remaining balance will be refunded.
For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We're always here to help.
- Email: support@xbagi.bet
- Live Chat: Directly via website or app
- Response Time: Average 3 minutes on live chat, within 24 hours by email
- Privacy request processing: Up to 30 days
Frequently Asked Questions About the Privacy Policy
No, never. x bagi never sells your personal information to third parties. Your data is used solely to ensure your service. This is the cornerstone of our Privacy Policy, and it is something we never compromise on.
Your NID or passport details are stored with AES-256 encryption and used solely for KYC verification, after which they are kept on restricted-access servers. Even within x bagi, only designated team members can view this information.
Even after account closure, certain data (such as transaction records and KYC documents) may be retained for up to 5–7 years for legal reasons. This retention period is set in accordance with international financial regulations. Once the period expires, the data is permanently deleted.
x bagi only collects general country and city-level information via IP address, primarily for security and fraud prevention purposes. Precise GPS location tracking is not performed, and location permission is never requested from your device.
Click the "Unsubscribe" link at the bottom of any marketing email, or update your notification preferences in account settings. To stop SMS messages, email us at support@xbagi.bet. Please note that transactional and security-related SMS/email notifications cannot be disabled.
Email us at support@xbagi.bet with the subject line "Data Portability Request". Once your identity is verified, a copy of your data will be sent to you in a secure format within 30 days. This service is completely free of charge.